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iPad 1 Fix
iPad 2 Fix
iPad 3 Fix
2G iPhone Fix
3G iPhone Fix
3GS iPhone Fix
iPhone 4 Fix
iPhone 4S Fix
1st Gen iPod Touch Fix
2nd Gen iPod Touch Fix
3rd Gen iPod Touch Fix
4th Gen iPod Touch Fix
1st Generation iPod Nano Repair
2nd Generation iPod Nano Repair
3rd Generation iPod Nano Repair
4th Generation iPod Nano Repair
5th Generation iPod Nano Repair
1st & 2nd Generation iPod Mini Fix
1G iPod Repair
2nd Gen iPod Repair
3rd Gen iPod Repair
4th Gen iPod Repair
iPod Color iPod Repairs
iPod Video iPod Repair
iPod Classic Repair
Do you have a broken iPod or iPhone, but not
quite sure what’s wrong with it?
Create a work order and send in your device for a FREE
diagnostic test.
If the repair ends up costing more than you want to spend,
you only owe us for return shipping.
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There are TWO easy ways
to open your FREE Diagnostic Work Order |
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1) On-line Diagnostic
Work Order
Click
here to open a "Diagnosis Only" work order. After submitting the work order, you will receive a confirmation email as well as shipping instructions by email. Your credit card will not be charged directly from the shopping cart and you will never be charged for any repairs without your authorization. In the shopping cart, you will only be selecting the method of RETURN SHIPMENT and approving that charge, you will be notified in advance with a comprehensive quote and be given a chance to approve or disapprove the work before it is performed. There is no risk to you. |
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2) Mail-In
Diagnostic Work Order
If you do not wish to create a work order in advance, please use the following
guidelines when sending your device into PDASmart for service:
- Print and complete the PDASmart
Diagnostic Order Form (PDF)
- Backup any data you want to keep before sending your unit
in for service. We cannot be responsible for anyloss of data
on your iPod or iPhone. Almost all repairs to your iPod or
iPhone involve disconnecting the battery, which will result
in data loss on your iPod/iPhone. Non-volatile storage (like
the iPod hard drive) will never be cleared by our technicians
without your knowledge and approval.
- Mail your unit and completed iPodRepair.com Order
Form to PDASmart. Avoid using mailing envelopes. Use
a sturdy cardboard box with dimensions of 6"x4"x3" or
greater. Use plenty of bubble wrap or other packaing material
that will protect the LCD screen in the even of an impact
to the shipping box.
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Shipping Information
UPS, Federal Express, DHL,
or the Postal Service are all acceptable for inbound shipping
of your iPod or iPhone. Please note that UPS, Fed-Ex, and Airborne
Express all have online tracking stystems that allow viewing the
status of your shipment at any time. You are responsible for any
shipping damage that occurs in the inbound leg. PDASmart
strongly recommends that you insure your package for the replacement
value on the inbound shipment.
Always ship your inbound repair "Signature Required" if using
the Postal Service to insure that the receipt of the package is
recorded by the carrier and not left in our mailbox. If you use
one of the standard carriers (FEDEX, UPS, Airborne Express, DHL),
this is not necessary, all deliveries are made inside our office
and signed for by our employees. PDASmart cannot be responsible
for the receipt of any package not shipped in this manner. PDASmart
will NOT accept packages shipped "Freight
Collect" or "Duty Collect." You will receive an email from
PDASmart confirming receipt of your shipment as well as notification
of the return shipment.
Canadian Shipments - UPS Ground service is not an acceptable way to ship
your package to us from Canada. An inbound customs brokerage fee
of $35.00 will be added if you ship us a package in this manner.
UPS Express (Air) shipments are fine as well as postal, DHL, or
FedEx packages.
Shipping Address
PDASmart Service
Center
Attention: Repair Department
9518 Anderson Mill Road, Suite A
Austin, Texas 78729 USA
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