iPad 1 Fix
iPad 2 Fix
iPad 3 Fix
2G iPhone Fix
3G iPhone Fix
3GS iPhone Fix
iPhone 4 Fix
iPhone 4S Fix
1st Gen iPod Touch Fix
2nd Gen iPod Touch Fix
3rd Gen iPod Touch Fix
4th Gen iPod Touch Fix
1st Generation iPod Nano Repair
2nd Generation iPod Nano Repair
3rd Generation iPod Nano Repair
4th Generation iPod Nano Repair
5th Generation iPod Nano Repair
1st & 2nd Generation iPod Mini Fix
1G iPod Repair
2nd Gen iPod Repair
3rd Gen iPod Repair
4th Gen iPod Repair
iPod Color iPod Repairs
iPod Video iPod Repair
iPod Classic Repair
Do you have a broken iPod or iPhone, but not
quite sure what’s wrong with it?
Create a work order and send in your device for a FREE
If the repair ends up costing more than you want to spend,
you only owe us for return shipping.
and Exchange Policy
Customers must request
an RMA authorization prior to returning any merchandise to Optimistic
- Authorization may
be obtained by email - info@PDASmart or phone - (512)528-0333
is available to the original purchaser only.
- All software sales are final and no refund or exchange for any
- Shipping and handling charges are non-refundable.
- Customer is
responsible for all the shipping charges associated with returning
the defective merchandise for exchange or refund.
- Unused and
unopened parts and accessories may be returned within 30 days
from the date of the original shipment for a full product refund.
non-defective parts and accessories that have been used or installed
by the customer are subject to a pro-rated refund amount based
on their used resale value. The restocking / remarket fee for
used, non-defective returns will normally be 15%, but can be much
greater depending on the condition of the returned part and our
ability to remarket it as a used item.
- All parts and labor are warranted
against defects in workmanship for 90 days from the date of the
original shipment and will be handled by exchange only
Refunds will not
be issued for parts or labor more than 30 days old.
- All warrantees are voided if returned product is found to be
abused, scratched, mishandled, mislabeled, modified, or altered
in any way.
- Customer is responsible for proper packaging of RMA
returns. All warranties will be void on items that are returned
- Merchandise returned under warranty as
defective will be tested. Where the finding is contrary to the
complaint a Technical fee of not more than
$25.00 and the return shipping charges will be posted to the relevant account before
the item(s) is return the customer.
- Any wrong, missing, or damaged
item must be reported to RMA department within 24 hours of receipt
via E-mail or fax.
- Customers are responsible for paying any freight
charges incurred by refused shipment and undeliverable goods.
An additional 15% restocking fee will be deducted on each undeliverable
item(s) in the refused shipment.
We are not responsible
or liable for the loss of any data regardless of how caused. The
customer is responsible for backing up all information before
the product is shipped for repair or replacement.